1. Introduction
Mahabub Enterprise respects the privacy of customers and website visitors. This Privacy Policy explains how we handle personal information when someone visits mahabubenterprise.com, contacts us by telephone or email, or submits an inquiry about automobile spare parts and accessories.
2. Information you provide
When you contact us or submit an inquiry, we may receive your name, telephone number, email address, vehicle make, model and year, engine or part details, part number, message, and an optional photograph of a vehicle part.
Please do not submit national identification documents, passport details, banking or card information, passwords, or other information that is not needed for a product inquiry.
3. Technical information
Our website and hosting systems may automatically process limited technical information needed to operate and secure the site. This may include an IP address, browser and device information, operating system, requested pages, timestamps, referring page, form-session information, and server or security logs.
4. How we use information
We use information to respond to inquiries, identify requested products, check compatibility and availability, provide quotation information, communicate with customers, protect forms and website systems, prevent spam or misuse, maintain reasonable business records, and comply with applicable legal requirements.
Where advertising measurement is enabled, information may also be used to understand whether an advertisement resulted in a website action, subject to the visitor's cookie choices and applicable law.
5. Inquiry forms and uploaded images
Information submitted through our forms is used only to review and respond to the inquiry and for related business records. An inquiry does not confirm product availability, price, reservation, order, or purchase.
Uploaded images should show only the vehicle or part relevant to the inquiry. They are not intended for public display and should not contain identification, financial, or other sensitive information.
6. Cookies and browser storage
The website uses strictly necessary technologies to maintain secure form sessions, protect against invalid submissions, display one-time form messages, and remember cookie preferences. These include the session cookie MESESSID and the browser storage record me_cookie_preferences.
Optional analytics or advertising technologies are controlled through the site's cookie preference tools where consent is required. More information, including current storage names and durations, is available in our Cookie Policy.
7. Microsoft Advertising and Universal Event Tracking
Mahabub Enterprise may use Microsoft Advertising Universal Event Tracking (UET) to measure actions that follow an advertisement and to understand campaign performance. UET is active only when a valid Microsoft Advertising tag has been configured on the website.
When UET is active, Microsoft may receive information generated by the tag, such as browser or device information, IP address, visited pages, website actions, timestamps, referring information, and advertising or campaign information. Where required, the site's consent controls are used to manage advertising-tag behavior according to the visitor's choice.
Microsoft handles information under its own Privacy Statement.
8. Website analytics
At the date shown above, no separate analytics provider is treated as active unless it is identified in the Cookie Policy. If an analytics service is introduced, the relevant provider, purpose, cookies or storage, and available choices will be added to the Cookie Policy and this Privacy Policy will be updated where necessary.
9. When information may be shared
Mahabub Enterprise does not sell personal information. Information may be shared only when reasonably necessary with website hosting, email, security, form-processing, technical support, analytics, or advertising service providers; with professional advisers; to investigate misuse or protect rights and safety; or when disclosure is required by law or a lawful authority.
Service providers receive only the information reasonably required for the service they provide and are responsible for handling it under their own contractual and legal obligations.
10. Service providers
Our website depends on third-party infrastructure such as hosting, domain, email, security, and technical support services. Microsoft may also process information when Microsoft Advertising UET is enabled. These providers may process information in locations outside Bangladesh.
11. Data retention
Inquiry information is kept only for as long as reasonably needed to respond, follow up on the requested product, maintain appropriate business records, resolve a dispute, protect the website, or meet a legal obligation. Uploaded images and contact details are removed or anonymised when they are no longer reasonably needed for those purposes.
Technical and security logs may be retained for an appropriate operational period and for longer where necessary to investigate abuse, fraud, or a security incident.
12. Data security
We use reasonable administrative and technical safeguards designed to protect inquiry information. Measures may include encrypted website connections, server-side validation, session protection, access restrictions, spam controls, security logging, and limits on uploaded file type and size.
No website or electronic transmission can be guaranteed to be completely secure. Visitors should use caution and avoid sending unnecessary sensitive information.
13. Your rights and choices
Depending on applicable law and your location, you may request access to, correction of, or deletion of personal information held by Mahabub Enterprise. You may also ask us to stop using information where consent is the basis for its use, or raise a question or complaint about our handling of information.
Requests can be sent using the contact details below. We may ask for enough information to reasonably verify the request and locate the relevant record.
14. Third-party links
The website may link to third-party websites or services, including mapping services and Microsoft's privacy information. Mahabub Enterprise does not control those services. Their own privacy notices and terms apply when visitors use them.
15. Children's privacy
The website is intended for general business and automobile-parts inquiries and is not directed to children. Children should not submit personal information through the website without the involvement of a parent or legal guardian.
16. International processing
Some hosting, email, security, analytics, or advertising providers may process information outside Bangladesh or outside the visitor's country. When we use such services, information is handled according to the provider's applicable terms, privacy commitments, and legal obligations.
17. Changes to this policy
We may update this Privacy Policy when our website, service providers, advertising tools, or information-handling practices change. The revised version will be published on this page and the “Last updated” date will be changed.
18. Contact information
Mahabub Enterprise
Contact person: Mamun Rahman
Home Town A/C Market, Shop 39, Ground Floor,
87 New Eskaton Road, Dhaka 1217, Bangladesh
Telephone: +880 2 9339837
Email: info@mahabubenterprise.com